GENERAL

What does 'Artamine' mean? 

Artamine (pronounced: AHR-tuh-meen or /ˈɑr.təˌmiːn/ in IPA) is a blend of art and dopamine - the neurotransmitter associated with pleasure and reward. More than a name, Artamine represents a philosophy: the belief that art is more than decoration - it's an experience, a connection and a statement. 

Whether you are a seasoned collector or discovering the beauty of African art for the first time, Artamine invites you to explore, connect and be inspired. 

What kind of art do you offer?

We offer high-quality fine art originals and prints. Our printed editions are printed on premium archival paper to ensure longevity and vibrant colors, with each piece made to order. 

ORDER AND SHIPPING 

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the status of your shipment and the estimated delivery date. Tracking information can be accessed through the shipping carrier's website.

For any other order and shipping-related questions, please consider the Shipping and Delivery page here. 

PRINTED EDITIONS 

What is giclee printing?

Giclée printing is a high-quality fine art printing technique that uses archival pigment-based inks on premium paper or canvas. This process ensures exceptional color accuracy, sharp details, and longevity, making it ideal for museum-quality art reproductions. 

How can I care for my printed editions?

To ensure the longevity of your prints, it is recommended to keep them away from direct sunlight to prevent fading. Additionally, using a soft, dry cloth for dusting and avoiding exposure to moisture will help maintain their quality.

Are your prints limited edition? 

Some prints are part of exclusive, limited editions. If a piece is a limited edition, it will be indicated on the product page. 

PAYMENTS AND RETURNS 

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.

Do you offer refunds or exchanges?

As each print is custom-made, we do not accept returns or exchanges. However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve the issue. Please consider our Returns Policy for more detailed information. 

Is my payment secure? 

Yes, all payments are processed through secure, encrypted gateways to ensure your information is protected. 

COLLABORATION & ENQUIRIES 

I'm an artist. How can I collaborate with Artamine?

We are always looking for new talent! If you are an artist interested in partnering with us, please send your portfolio and details to artist@artamine.com. 

Do you work with interior designers and businesses?

Yes, we love collaborating with interior designers, hospitality businesses, and corporate clients to curate stunning art collections. For inquiries, please fill in the form on the Bespoke Services page. 

How can I contact Artamine?

For any questions or support, please visit the Contact Us page to find out how to reach us.